MANAGEMENT & LEADERSHIP TRAINING
How to Manage Problem Employees
Product Format: DVD Video
Running Time: 45 minutes
From: Glenn Shepard
There is a science and a set of skills for:
It’s not about disciplining people. It’s about effectively setting and enforcing healthy boundaries.
It’s not about being mean. It’s about being clear.
Can you grasp the wisdom of mastery-level skills of psychologically and emotionally understanding people, at creating a relationship with your employees that transcends a mere superior-subordinate hierarchy at actually being an INFLUENTIAL voice in their lives?
What we’re discussing here should not be confused with “HR” or (only) management.
There is another distinctly different, fascinating area of management that can be even more valuable to you – with its own strategies and tactics. Something even more valuable than basic leadership skills.
It’s the PSYCHOLOGY of understanding why people do the things they do so that you can get them to do what you want them to do.
If you’re in management, I invite you to watch this webinar.
Now to be clear, I’m not suggesting that any webinar can replace a college degree.
But here’s what I will promise you.
If you’ll watch this webinar, you’ll learn more about how to get people to do what you want them to do in less than an hour than most managers learn in a lifetime.
That last part is really key, because good leaders never stop learning.
Here’s why this is so important for anyone in management.
Before we can hold our employees accountable for not crossing boundaries, it’s our job as managers to do two things.
1. Clearly define the boundaries
This sounds simple, but it’s not. Here’s why.
Would you fire an employee for theft? Nearly every manager answers Yes.
And if someone embezzled $357,650 (the average amount according to the Hiscox Embezzlement Study: An Insider’s View of Employee Theft), you probably would.
But would you fire an employee for stealing a single Post-It Note? Probably not.
How about a box of Post-It Notes? Maybe.
How about a tractor-trailer load of Post-It Notes? Probably.
Somewhere in between a single Post-It Note and a truckload, there’s a boundary in your mind.
It doesn’t matter where that boundary lies.
What does matter is that managers clearly communicate to employees exactly where that boundary lies. They’re not mind readers.
I want to pass along a big thank you for Glenn’s “How to Manage Problem Employees” webinar. HR Director Laurie Gronlund from the City of Pierre shared this with city department managers and I have to say this is, bar none, the best tool I needed in my toolbox to manage difficult employees. Managing employees started in 1993 for me and I’ve attended annual training if not multiple times per year since then. Of all the training classes, workshops and studies, this program was certainly the most useful of all.
Airport Manager Pierre Regional Airport
2. Enforce those boundaries with everyone
The manager of a medical practice from Dallas who attended my seminar at Sam Houston State University asked what to do about a nurse who had missed 30 days of work when they only allow 10 sick days per year.
When asked why the nurse was allowed to take so much sick time, the practice manager responded “Because the doctor is a Softie and says she’s so valuable in the examination room that we need to ‘suck it up’ and put up with her attendance issues.”
This manager didn’t have an employee problem, she had a boss problem. Until he allows her to hold EVERYONE accountable, she won’t be able to hold ANYONE accountable.
Good managers need to know how to be Firm, Fair and Consistent – without being a jerk. And that’s what you’ll learn in the program.
The price is only $997, a mere pittance compared to how much time and money you’ll same by applying the techniques you’ll learn in this program.
Click the “Add to Cart” button to get it now.
There’s Even A Remarkably Generous DOUBLE GUARANTEE
Your first Guarantee: You have THREE full months to examine everything, use what you wish, and, if for any reason or even no reason, you want a full refund, just return everything and you’ll get 100% of your money back immediately. No one will ask you any questions at all. You do not need a “my dog ate my homework story”. No hassle. No fine print. Simple and straightforward; you are thrilled with what you get or you get a full refund. And, incidentally, I’m devoted to the goal of only having satisfied customers. If you’re not going to benefit from my program, I really would prefer to buy it back.
Your SECOND Guarantee: If you keep the program after the three months, I’ll ride along with you for another nine months. If, after a full year from your purchase date, you will show me proof that you used at least one of my strategies, and you will look me in the eye on paper and tell me you did not drastically improve motivation, morale, or productivity in your organization that you would not have otherwise, send me a note describing your use and failure with my methods, and I will STILL refund every penny you’ve paid. I want you to see major improvements in your organization that you know you would never have gotten without my program, or I want to buy it back.
So, THREE FULL MONTHS, unconditional satisfaction guarantee. PLUS an additional NINE MONTH conditional guarantee. Plus FREE shipping regardless of your decision about everything else.
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To Advancing Your Career and Increasing Your Income,
P.S. This program is accredited by the Society for Human Resource Management (SHRM Activity ID# 20-F95XF). You will receive professional continuing education credit and a certificate of completion for watching.
P.P.S. This program comes on DVD. If you don’t have a DVD player, let us know in the Order Notes field on the checkout page and we’ll include one with your order for Free.
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